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Vacancies at Convergys – Apply Here Now

Vacancies at Convergys – Apply Here Now

Company Name : Convergys

Job Title : Network Support Engineer II

Location : Mumbai, India

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Requisition #: R-101158

Responsibilities :
Provide 24×7 L3/L2 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNsProvide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achievedConduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are complaint with zero deviations per the InfoSec calendarExecute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA’sProactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructureAuthor and deliver network related documentationEnsure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams

About Us : 
Convergys is a leading provider of customer management solutions for companies across the country and around the world. For more than 30 years, we’ve worked closely with some of the most notable companies in the world, creating innovative ways to enhance the relationships they have with their customers. The incredible success we’ve had is thanks to the nearly 76,000 employees that use the training they’ve received here to manage billions of customer interactions every year. And that’s why we need you. We’re looking to add positive, motivated individuals to our team – people who are eager to learn our business, grow in their careers and advance within our company.

Apply now For The Job :


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