Red Hat Job Opportunities For Graduates – Apply Now 

Red Hat Job Opportunities For Graduates – Apply Now 

Company Name : Red Hat

Job Title : Technical Support Engineer

Location : IN-Pune

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Job ID : 55088

Primary job responsibilities :
Own the resolution of customer issues from initial contact through complete customer satisfactionWork with support or product development teams to troubleshoot and work around product issuesCreate knowledge base articles and technical notesListen, comprehend, and communicate quickly
Proactively stay up to date on all the latest technologies related to Red Hat solutions and the underlying technologies; share this knowledge with other engineersDevelop a deep understanding of Red Hat JBoss Middleware solutionsWork with developers to identify and resolve more complicated problemsDiagnose and fix bugsWork with customer employees and consultants, including business managers, project managers, software engineers, security analysts, data center engineers, and customer NOC

Required skills :
Excellent customer support skills; 2+ years of high-level technical and application support experienceWillingness to learn new open source middleware technologiesExcellent English communication skills, both written and verbalGood analytical, interpersonal, communication, and technical writing skills2+ years of experience with and knowledge of one or several Java and JEE technologies, like JMS, Web Services, Servlets/JSP, EJB, JDBC, Hibernate, or TomcatBasic hands-on experience with JBoss Application Server or any other application servers like WebSphere or WebLogic

About Us : 
More than 2 decades ago, Red Hat had a vision for developing better software. Since then, we’ve worked with an ecosystem of IT leaders, open source advocates, developers, and partners to create the perfect foundation for the future of IT. But that was just the beginning.We believe open, hybrid technology is the future of IT. The operating system for the cloud is open source. Hybrid IT is a reality in every organization, and ultimately, open technology gives you control over today’s trends and your own future.

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