Company Name : Ericsson
Job Title : Engineer-IP
Location : Noida, India
Category : Network Operation and Integration
Qualificaton : B.Tech
Minimum years of relevant experience : Min 2 years of relevant work experience.
Job Description :
If you are someone who has passion towards technology and innovation, here is an opportunity to work with us. As an 2nd LA Engineer-IP Enterprise, we are looking for specialist who have good exposure on troubleshooting high level network and services.
As an 2nd LA Engineer-IP Enterprise you would be responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.2nd Level Assurance Engineer is typically assigned to work on tickets and troubleshooting high level network and services faults.
Responsible for 2nd level operation and maintenance (O&M) of customer IP network elements (Routers, Switches, Firewall ).
Meeting or exceeding the network availability targets & responsibilities
To ensure RCA for any fault within network systems
To prioritize faults to meet SLA/WLA
To coordinate with all technical teams to handle emergencies and if required coordinate with stakeholders (MSIP, PQM) and Tier2 support/3PP vendors.
To be successful in this role, you must have :
Industry experience: Telecom/ISP/Enterprise with experience greater than 2 years of Practical Knowledge with excellent communication skills and able to handle end Customers to ensure their problems are addressed.
Exposure in 2nd level support activities and troubleshooting of IP related networks issues and tickets (Routers, switches, and Firewall ) with Good Experience of Multi-Vendor Routing and switching products like CISCO ASR , Juniper (MX , TX and PTX) series ,Alcatel SR-7750 , Alcatel ESS7 switches, Cisco Routers and Switches ,Huawei Routers and Switches, Juniper SRX firewall
Working experience on MPLS, Multicast, BGP, OSPF, VPLS, L2VPN, L3VPN, VLAN, STP, LAG, VRRP, OSPF, ISIS, BGP, LDP, RSVP, BFD, STP and switching technologies.
Any IP Certifications like CCNA, CCNP, CCIP, JNCIA , ETCP would be given preference .
Well organized and able to do multi-tasking, problem solving and strategic thinking
End-to-End understanding of IP Network Architecture.
Key Qualifications :
Handling Multi-Vendor products like Juniper, Cisco, Huawei, Alcatel. IP Certification like CCNA, CCNP, CCIP, JNCIA, ETCP
About Us :
Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world. Headquartered in Stockholm, Sweden, Ericsson is proud of its global presence across 100+ countries and market areas. With a strong focus on innovation, we possess 49 thousand registered patents and a global strength of over 95 thousand competent professionals. We also take pride in supporting networks that cater to a capacity of 40 percent of the world’s mobile traffic, thereby connecting more than 2.5 billion subscribers and counting. We are a world leader in the rapidly changing environment of communications technology – by providing hardware, software, and services to enable the full value of connectivity